Privacy policy
Last updated: 13 November 2026
Who we are
Sương Silk is a trade name of XT Easy, registered with the Dutch Chamber of Commerce (KvK) under number 87455579, Kapelleboslaan 85, 2204 AJ Noordwijk, the Netherlands. XT Easy is responsible for the processing of your personal data as described here. Questions? Email info@suongsilk.com.
What we collect and why
- Orders and pre-orders: name, address, email, phone number (optional) and order details, to deliver your order, send you updates and handle returns. Basis: performing our agreement with you.
- Payments: handled by Mollie B.V. (Amsterdam). We don’t see or store your full card or bank details.
- Contact form and email: your name, email and message, to answer your question.
- Newsletter: your email address, only if you sign up. You can unsubscribe at any time via the link in every email. Basis: your consent.
- Website statistics: we use Umami (Umami Cloud, EU region) to count visits, pages viewed, referring websites and the country, device and browser type. Umami does not use cookies, does not store your IP address and does not build a profile of you; we only see totals. Basis: our legitimate interest in understanding how the site is used.
- Accounting: invoices and order data are kept for 7 years, because Dutch tax law requires it.
Who we share it with
Only with parties we need to run the shop: our hosting (Porkbun / WP Cloud, including WordPress.com and Jetpack services, which also handle our contact form and newsletter), our payment provider Mollie, Umami for anonymous website statistics, the postal and courier services that deliver your parcel, and our accountant. Some of these companies are based outside the EU; where that’s the case, they use safeguards such as the EU standard contractual clauses. We never sell your data.
Cookies
We only use functional cookies that the shop needs to work, for example for your shopping cart and checkout. We don’t use advertising or tracking cookies, and our website statistics work without cookies.
Your rights
You can ask us to see, correct, delete or transfer your data, or object to how we use it. Email info@suongsilk.com and we’ll respond within one month. If you’re not satisfied, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
